Electrician in Fuerteventura

No. Preparing and sending you a quote is free and commits you to nothing.

Where a reliable figure requires seeing the installation in person, we tell you before we travel and confirm whether that visit is chargeable and how much. A charge you were not told about in advance will never appear.

The more specific you are, the smaller the margin of error. It helps a great deal to know:

• Exactly what is happening, and since when
• The type of property and roughly how old it is
• The town or district
• Photos of the affected point and, if possible, of the consumer unit or stopcock

With photos we can rule things out and give you a realistic range. Without them we can usually only give a broad bracket.

It depends on the urgency and on that week's workload. We would rather give you a date we can keep than one that sounds good.

When you write to us we sort the job into one of three: something that can wait and gets scheduled; something worth dealing with soon; and a situation with real risk, water escaping, a burning smell, a consumer unit tripping constantly. The last group goes first. Our reply gives you a specific date, not an "as soon as possible".

Outside normal hours we handle emergencies for a surcharge, which we tell you before we start.

Two separate things.

Materials and appliances carry the manufacturer's legal guarantee. In the EU that is a minimum of two years, extended to three in several member states for goods bought from 2022; many air conditioning units offer longer if registered after installation. We hand you the documentation so you can enforce it.

Our labour is covered separately. The exact period is stated in the quote you accept, so it is in writing rather than resting on what was said in conversation.

Specifically, our labour is covered by the legal warranty that applies to this kind of work: if something fails through a defect in our workmanship within that period, we come back and put it right at no cost.